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Need help with your Standard Carrier Alpha Code® (SCAC™) application or renewal, SCAC Verified™, or any SCAC data products? This section provides answers to common questions and guidance on where to go for additional support.
Popular Topics
Browse our Help Center for quick answers to the most common SCAC-related questions. These are designed to resolve issues quickly and reduce delays.
Applying For a New SCAC →
Get step-by-step guidance on how to apply for a new SCAC, including eligibility requirements, required information, and what to expect after you submit your application.
Renewing a SCAC →
Learn how to renew your SCAC before it expires, review renewal timelines and fees, and avoid common issues that can delay approval.
ID Verification (Non-Class 8) →
Understand the identity verification requirement for non-Class 8 carriers, how the process works, and what you’ll need to complete verification successfully.
Managing SCAC Data Products →
Find instructions for accessing and using SCAC data products, including lookup tools, subscriptions, and data delivery options.
Managing SCAC Accounts →
Manage your SCAC account details, update company information, assign users, and maintain access to your SCAC services.
Working with Reseller Accounts →
Learn how reseller accounts work, including how to manage customers, submit applications on their behalf, and maintain compliance.
SCAC API Documentation→
Explore technical documentation for the SCAC API, including endpoints, authentication, and best practices for system integration.
Checking Status of a SCAC Application →
Check the current status of a SCAC application or renewal and understand what each status means if additional action is required.
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Blogs →
Explore the latest blogs below and get the knowledge you need to optimize operations and streamline classification.
Videos →
Visit our videos page for walkthroughs on common tasks and features.
Webinars →
Get up to speed with the recent Ask Us Anything Webinars on the new SCAC updates.
Submit a Ticket
Have a technical issue or can't find what you need? Reach out to our team through our support form. You can go here to submit a ticket.
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Explore Our Resource Center
Discover a wide array of information in our Help Center, Articles, and Videos, to help you get the most out of your SCAC product.